vCenter Web Access Console Timeout Issue

11 09 2009

A customer pointed out to me this morning that while he was able to logon and use most features of the vCenter Web Access portal, he could not successfully launch a console in IE or Firefox. After some time troubleshooting this as if it were an issue with tomcat, I was able to replicate the issue with a non-elevated account and realized this must be a role/permissions issue in vCenter. Some searching stumbled upon this thread:

http://communities.vmware.com/message/1294907

In it, byoung111 provides an easy solution: give web access users the “Virtual Machine User” role at the root vCenter object, unchecking the box for propogation.

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